Membership FAQ
Not sure where to start? We've got you covered. Here's the skinny on Membership and how you can make the most out of it.
Membership is the Foxtrot loyalty program. Members get access to exclusive benefits by using the Foxtrot App.
Place an online order for delivery, cafe pickup, or market pickup to become eligible to join Membership, then head to the Members Tab to activate your Membership and unlock your benefits.
Members who spend $100 in a month earn Membership+ for the remainder of that month and the following month. Even if you lose Membership+ status for any period of time, you are still a Member for life. To learn about Member and Member+ benefits, visit the Members Tab of the Foxtrot App.
You can check your Membership status in the Members Tab of the Foxtrot App.
- Non-eligible customers must place an online order for delivery, cafe pickup, or market pickup to become eligible.
- Eligible customers can swipe to join Membership.
- Active Membership and Membership+ status will be reflected on your Member Card.
You can see all the benefits of Membership and Membership+ here.
You just need to activate Membership once, and you are in forever. Members who spend $100 in a month get Membership+ status for the remainder of that month and the following month. Even if you lose Membership+ status for any period of time, you are still a Member for life. To learn about Membership and Membership+ benefits, visit the Members Tab of the Foxtrot App.
Our former Perks loyalty program is no more, it has been replaced by the new and improved Membership program. We are excited for you to experience the best of Foxtrot with Membership’s new, exclusive access and insider benefits.
Yes. If you had spent $80 dollars this month and join Membership, you are then only $20 away from Membership+.
Offers is our new program that features limited-time discounts, exclusive product releases, and more!
If you're shopping online or in the app, you can find available offers in the Offers section. Offers will automatically be applied at checkout.
If you're shopping in-store, products that are part of an offer will be clearly marked. Offers will automatically be applied at checkout if you pay using the Foxtrot app.
Each offer is different. If an offer does have an expiration date, we'll clearly indicate that by displaying how many days are left to redeem that offer. You can learn more details about an offer's availability by selecting it and reading the terms and conditions.
Offers that have a redemption limit will say so in the offer terms and conditions. If you reach the redemption limit on an offer it will be removed from your Offers feed and will not be applied at checkout.
You can use the Foxtrot app to pay in-store by visiting the “Pay” tab in the app. Next, just scan the QR code at checkout and then enjoy your purchase.